EEO Investigations Manager - King County Metro Equal Employment Opportunity Office
The King County Metro Equal Employment Opportunity (EEO) Office seeks a EEO Investigations Manager who possesses both experience and a deep passion for protecting and advancing civil rights.
The EEO Investigations Manager is a leadership position in Metro’s EEO Office and reports to the EEO Officer. This position will lead the investigations team to work across Metro divisions to ensure all employees can exercise their civil rights and work free from discrimination, harassment, inappropriate conduct, and retaliation. The Investigations Manager will be expected to work with the highest levels of integrity and professionalism in conducting fair and unbiased workplace investigations and develop strategic solutions to address systemic maladies historically rooted in racism, sexism, ableism homophobia, xenophobia, and colonization.
Metro’s EEO Office’s mission and vision is to protect civil rights and advance equity for all Metro employees. The EEO Office operates independently and transparently to provide Metro employees and leadership with trustworthy information and data on employment metrics and the outcomes of discrimination investigations. It works in partnership with divisions across Metro and the County to holistically address patterns, practices, and instances of discrimination.
Job Duties
Manage and oversee all Metro EEO investigations, including the intake and triaging of incoming reports of discrimination.
Lead team meetings with other EEO staff to ensure the timely and thorough completion of investigations.
Update and maintain the EEO Office’s Investigative Procedures and Handbook.
Provide guidance and instruction to EEO Investigators in furtherance of their investigations.
Develop training and programming for Metro to augment knowledge and the exercise of civil rights in the workplace.
Receive complaints of and conduct formal investigations into allegations of discrimination, harassment, inappropriate conduct, retaliation, and other workplace issues, in an efficient, thorough, and professional manner.
Analyze and synthesize relevant documents and evidence to make factual findings that address all allegations in a formal investigation. Determine whether violations of EEO law and/or the County’s Nondiscrimination Policy occurred through witness interviews, data collection, and legal analysis.
Provide timely communication to all relevant parties throughout the investigation processes.
Research case law and legal guidance on the application of Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Age Discrimination in Employment Act, the Genetic Information Act, and the Washington Law Against Discrimination to the facts of an investigation.
Engage with employees, union representatives, human resource professionals, Equity, Inclusion, and Belonging Managers, supervisors, and the Prosecuting Attorney’s Office during the investigation process. This will include occasionally working at-location and after-hours to accommodate front-line employees across all shifts.
Provide education and guidance to Metro leadership and divisions on the application of civil rights law and the County’s Nondiscrimination Policy in the workplace.
Develop thorough and professional investigation reports and maintain records.
Provide written findings and reports based on investigations with Metro and division leadership and provide report-outs and briefings, as necessary.
Provide technical and practical advice and guidance to managers, supervisors, and staff on EEO matters and employee concerns.
Report to the EEO Officer on caseload, processing, investigation outcomes, and trends in reporting.
Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Five years of experience receiving and investigating civil rights complaints, preferably in employment contexts
Ability to synthesize and analyze information in a neutral manner and apply those facts to applicable law or policy.
High level of organization and prioritization
Exceptional interpersonal, written, and oral communication
Ability to meet deadlines.
Knowledge of local, state, and federal employment laws and regulations related to compliance with nondiscrimination laws, including but not limited to Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, Title I of the Americans with Disabilities Act, and the Genetic Information Act.
Knowledge of FTA EEO Program requirements for transit agencies.
Knowledge of equity, inclusion, and belonging concepts, including but not limited to the differences between equity and equality, intersectionality, targeted universalism, and the history of civil rights in the United States.
Ability to work effectively both independently and as a member of a team. Exceptional interpersonal and communication skills, including the ability to be impartial and establish rapport with people from diverse cultures and socio-economic backgrounds.
Excellent critical thinking skills and the ability to analyze information, evaluate results, and facilitate resolution of difficult challenges.
Ability to manage issues of complexity and extreme sensitivity with a high level of professionalism and confidentiality.
Demonstrated ability to prepare written reports and provide reliable testimony to explain the investigative process, findings, and conclusions.
Knowledge of unionized workforces and collective bargaining agreements.
Strong organizational and project management skills with an ability to meet deadlines and work under the pressure of multiple competing priorities.
Strong analytical skills, including quantitative and qualitative analysis. Ability to translate research into strategy and improvement opportunities.
Desirable Qualifications:
A bachelor's degree, preferably in Law, Human Resources, Business Administration, Public Administration, or related field. A juris doctorate or other legal training is preferred.
Certification or training in civil rights investigations, preferably investigations based on federal civil rights laws.
Experience conducting discrimination, harassment, retaliation, and other investigations in a highly unionized and political work environment.
Prior work experience and/or familiarity with the service delivery of transit agencies.
Supplemental Information
Forms and Materials Required
An online employment application completed at www.kingcounty.gov/jobs. The employment history should go back at least 10 years if you have 10 years of employment (or more to include all relevant experience).
A cover letter of no more than one page summarizing how you meet the required experience, qualifications, knowledge, and skills for the job outlined in the job posting.
Selection Process
Applicants who are invited to an interview will be requested to provide a written sample demonstrating their comprehension of civil rights law, as well as their proficiency in technical writing. All materials will be evaluated for spelling, grammar, and punctuation usage.
For more information regarding this recruitment, please contact: HR Analyst, Jalynn Davis at jalydavis@KingCounty.gov or (206) 263-3039.
https://www.governmentjobs.com/careers/kingcounty/jobs/4027029/eeo-investigations-manager
Who is Eligible
This position is open to all qualified applicants. King County Metro Transit Department values diverse perspectives and life experience and encourages people of all backgrounds to apply.
Work Location: The incumbent will have a hybrid work schedule and may work remotely and onsite. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington.
Union Representation: This position is not represented by a union.
Teleworking Requirement
The work associated with this position is currently being performed in a hybrid fashion including teleworking, complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
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