Criminal Division Operations Manager
Agency Name: Seattle City Attorney's Office
Position / Job Title : Criminal Division Operations Manager
Location: 701 5th Ave., Seattle, WA
Category : Non-Attorney
Job Description: With more than 200 attorneys and professional staff, the Seattle City Attorney’s Office is one of the largest law offices in Seattle and is the third largest public law office in the State of Washington. Our office is committed to making Seattle a safe, healthy, empowered and thriving community for everyone. We strive to pursue justice in Seattle with integrity, creativity, and fairness, while both acknowledging and addressing historical injustices within the court system. We believe working transparently, innovatively, and collaboratively with our partners in the community is necessary to achieve outcomes that promote our shared goals.
The Seattle City Attorney’s Office Criminal Division represents the City in prosecuting misdemeanors, gross misdemeanors, and traffic infractions in Seattle Municipal Court, including crimes such as driving under the influence, domestic violence, theft, assault, property damage and trespassing.
The Criminal Division’s Administrative Team is seeking a motivated, self-directed leader with strong interpersonal skills who will assist the Criminal Division Chief with the administration and management of daily operations in the Criminal Division.
This position manages the day-to-day operations and ensures that long-term projects are on track and deadlines are being met. The Criminal Division Operations Manager will work towards identifying, addressing, and solving operational issues that may be technical or legal in nature, and sometimes require a high-level of analysis. They will provide direction and strategic planning for the professional support teams and division staff, which includes approximately 90 attorneys, staff, and interns/volunteers. This position may also serve on various steering committees to meet department objectives.
The selected candidate will offer creative ideas/solutions regarding conflict management, will demonstrate strong technical skills in the areas of case processing, operational improvements, administrative practices, organizational structure, and work processes.
The Criminal Division Operations Manager reports directly to the Criminal Division Chief.
Job Responsibilities
Program Management
Provide administrative support to Criminal Division Chief.
Oversee the day-to-day operations of the Criminal Division.
Serve as the Division point of contact person for the section supervisors by.
Ensuring long-term projects key measurables are being reviewed, to ensure that deadlines will be met.
Manage and track timelines, progress, and achievements related to Division objectives.
Identify, address, and solve operational issues that may require a high-level of analysis to support management decisions in a professional and timely manner.
Address staff concerns in partnership with HR department.
Provide clear direction and strategic planning for professional support teams and division staff.
Design and implement office policies and procedures in partnership with the Criminal Division Chief.
Provide recommendations for improvements in the operation and administrative practices, organizational structure, and work processes to enhance efficiency and effectiveness.
Identify and mitigate operational risks and implement controls and protocols.
Manage document retention and disposal in compliance with policies, and facilitate coordinate with City Records Center, City Archivist, and Seattle Municipal Archives.
Support special projects and initiatives.
Manage Division volunteer and Rule 9 Intern Program, including position advertisement, job fair participation, and onboarding activities.
Lead the Division in carrying out the mission of the City Attorney’s Office.
Policy Management
At the direction of the Criminal Division Chief draft, review, and advise on proposed Division policy.
Serve on various steering committees as assigned by the Criminal Division Chief to meet department objectives.
Budget/Fiscal Management
Work in conjunction with City Attorney’s Executive Team to monitor Division budget of over $7 million.
Administer Division training budget.
Support management of finances for Division administrative units.
Regularly review tools and resources to increase efficiencies and achieve cost savings.
Review and approve invoices on a monthly or quarterly basis.
Oversight of vendor contracts for Division resources, budget process, resource allocation, personnel and technology.
Human Resources
Directly supervise two managers and six professional support partners.
Manage, lead, coach and mentor a team of legal professionals and operational support staff.
Provide guidance, direction, and support to ensure high performance and productivity levels.
Set clear objectives for team, regularly review and monitor performance, and provide guidance and support through regular one-to-one meetings.
Address work performance of professional support staff, including coaching and managing deficiencies.
Support Human Resources Department in recruitment and retention efforts, including hiring panels and onboarding activities for employees and volunteers.
Support training and development plans to enhance team competency, including Division continued legal education programming.
Oversee Division office space planning and layout.
Help to cultivate and support a positive and inclusive work environment.
Offer creative ideas/solutions regarding conflict management between professional support staff.
Technical Skill
Demonstrate strong technical skills in the areas of eDiscovery and electronic records management.
Make appropriate adjustments to workload management, data production, and case tracking.
Maintain and update office records, databases, and filing systems.
Manage and coordinate system software and subscriptions to support operations, including access to Westlaw and other legal resources.
Ensure the security and confidentiality of sensitive information.
Support Division Chief and Case Management Lead in the review, coordination, and implementation of changes to the case management system to integrate business needs and system improvements.
Support Division Chief and Case Management Lead and Data Analyst in reporting to other departments.
Support Division Chief and Case Management Lead in collaboration with justice partners on implementation of their systems relative to the Law Department.
Support Division Chief and Case Management Lead in making program modifications to suit hybrid work environment and leverage available technology.
Communications
Maintain a professional and positive work environment by facilitating effective communication and information sharing.
Maintain Division templates for centralized reference and access.
Oversee Division SharePoint page organization and content.
Organize and facilitate meetings, conferences, and events.
Audit responses or reports.
Link to Application: https://www.governmentjobs.com/careers/seattle/jobs/4820586/criminal-division-operations-manager/